Privacy policy

At Trekking Mantra, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us during the registration process and throughout your engagement with our services.

1. Information Collection and Use:

During the registration process, we collect certain essential details such as your full name, contact number, and email address. These details are securely stored and used for the following purposes:

- To communicate with you about upcoming treks, events, and promotions.

- To provide you with timely updates and information related to our services.

- To manage your participation in our trekking adventures effectively.

2. WhatsApp Group Communication:

By joining our WhatsApp group, you agree to receive the latest information about our upcoming events and trekking expeditions. Please note that while we strive to maintain a positive and respectful environment within the group, we cannot be held responsible for the actions of individuals who might misuse the contact information shared within the group.

3. Information Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your details are stored securely, and we employ industry-standard security practices to safeguard your data.

4. Cancellations and Refunds:

In case of cancellation, we may use your contact information to process refunds as per our Terms and Conditions. We will only use this information for the purpose of initiating refunds and will not share it with any third parties unless required by law.

5. Health and Safety:

Your health and safety are of utmost importance to us. If you provide us with information about any health conditions or medical concerns before joining a trek, we will use this information to take necessary precautions for your well-being during the trek.

6. Third-Party Services:

Trekking Mantra may use third-party services to assist us in providing our services to you. These third-party service providers may have access to your personal information but are obligated not to disclose or use it for any other purpose.

7. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at [contact email/number].

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. Thank you for choosing Trekking Mantra, and we look forward to providing you with memorable trekking experiences while safeguarding your privacy.